why do owner operators use dispatchers
Being an owner-operator means running both the driving and the business side of trucking. While driving is the main focus, managing load boards, negotiating with brokers, handling paperwork, and staying compliant can take a lot of time. This is why many owner-operators choose to work with truck dispatchers.
But why exactly do they do it? Let’s break it down.
Why Do Owner-Operators Use Dispatchers?
Finding Consistent Loads
Owner-operators often struggle to keep their trucks moving without downtime. Dispatchers help them secure steady, high-paying loads.Better Rate Negotiations
Most dispatchers have strong industry connections and negotiation skills, helping drivers earn more per mile.Saving Time
Instead of spending hours searching load boards or dealing with brokers, drivers can focus on driving while dispatchers handle the logistics.Paperwork Management
Dispatchers assist with carrier packets, rate confirmations, and other documentation, reducing stress for drivers.Route Planning and Efficiency
Some dispatchers also help with route planning, scheduling, and avoiding deadhead miles.Business Growth Support
For new owner-operators, dispatchers provide guidance and help build professional relationships with brokers and shippers.
FAQs
A dispatcher helps find loads, negotiate rates, handle paperwork, and keep the truck moving profitably.
Not always. Some experienced drivers with direct shipper contracts prefer to self-dispatch, but many new or busy operators benefit greatly from dispatchers.
Most dispatchers charge 5–10% of the load pay or a flat weekly/monthly fee.
Yes. By keeping your truck loaded and negotiating better rates, dispatchers can often increase your earnings.
With a load board, you must search, call brokers, and negotiate yourself. A dispatcher does all of that for you.
Yes, especially for beginners who don’t yet have strong industry connections or steady freight.
Some do. They can help with paperwork and broker verification, though compliance is still the carrier’s responsibility.
Yes. If you are not satisfied, you can end the agreement and switch to another dispatcher or self-dispatch.
Yes. Many dispatchers manage several trucks, but they still provide dedicated support for each driver.
Because dispatchers save time, reduce stress, and help maximize profits, allowing drivers to focus on driving instead of paperwork and negotiations.